![]() ![]() Hot Shoe, Cables or Flashes May Need to be Replaced Try slowing down the frequency the photos are taken even just a little bit can make a big difference if this is the cause of the issue. In our booths, we recommend that you turn the power settings down to around 2/3-3/4 full (or "two lights" from the top) to help prevent this.Įven with nominal power levels in the flash, firing a series of shots in quick succession may be preventing the flash from fully recharging between firings. If the flash power is turned all the way up (meaning that a certain charge is required for the flash to fire), then it may be taking too long to recharge between photos, and therefore failing to fire at the right time. Most flashes (including those provided with our INFINITE and VENTURE booths) have adjustable power levels. For a flash reset and other DSLR/Camera settings walk through, check out our Camera Settings Overview HERE.įlash Power Setting May Be Too High to Recharge in Time It is for this reason that we have included the "Enable Flash Reset" option in PBU. If the Flash is Firing for Some Photos and Not for Others.įlashes often have power-save settings and may go to sleep after sitting idle for a period of time. ![]() A bad cable can have similar symptoms to that of a poor connection. If that didn't help, try swapping out any removable cables and replacing them if possible. Once you've disconnected and reconnected all of those cables to ensure a solid connection, run some tests and see if the problem persists. A loose cable or connection can cause the flash not to fire. If the problem persists, take a moment to trace the cables, one-by-one, to-and-from your flashes and the hot shoe. If it is on but being non-responsive or blinking lights, power cycling the flash typically fixes the issue. This article will take you through some basic troubleshoot steps for different scenarios which may resolve the issue.Ĭheck All Cables to and From the Flashes and the Hot Shoeįirst, it may seem obvious, but double-check to make sure the flash is on. There are a number of possible reasons why flashes may not be behaving as expected in your booth and/or when using them with Canon/DSLR cameras in the Photo Booth Upload software. Solution home FAQs & Troubleshooting Hardware Why isn't my flash firing in my booth? ![]()
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January 2023
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